PRIVACY POLICY
Effective Date: January 1, 2026
Last Updated: February 9, 2026
1. Introduction and Accountability
Caradise Ghana (“Caradise,” “we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy. As a registered data controller in Ghana, we adhere strictly to the Data Protection Act, 2012 (Act 843). This policy outlines our standards for the lawful, fair, and transparent processing of your data in accordance with the eight (8) principles of data protection defined by the Data Protection Commission (DPC).
2. Information We Collect
We collect only the information necessary to fulfill your transportation requirements and provide a high-quality logistics experience.
Directly Provided Data: This includes your name, email address, phone number, travel itinerary, and payment/billing details collected via our quote request forms or direct communication.
Automatically Collected Data: When you visit our website, we may collect IP addresses, browser types, and device information. We utilize tracking technologies, including the Meta Pixel and Google Analytics, to improve site performance and deliver relevant advertising.
3. Specification of Purpose and Use
Your data is used solely for the following purposes:
Processing vehicle bookings and confirming reservations.
Managing chauffeur logistics and airport transfers.
Processing payments and security deposits.
Complying with Ghanaian legal, tax, and regulatory obligations. We do not sell, rent, or lease your personal data to third parties.
4. Data Security and Retention
We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or destruction of your data. We retain your information only as long as necessary to fulfill the service contract, support potential disputes, or meet statutory retention requirements under Ghanaian law.
5. Your Rights as a Data Subject
Under Act 843, you have the following legal rights:
The right to be informed about the purpose of data collection.
The right to request access to and rectification of your personal data.
The right to request the erasure or destruction of data held unlawfully.
The right to object to processing for direct marketing purposes.
6. Contact Information
To exercise your rights or for any privacy-related inquiries, please contact our designated Data Protection Supervisor:
Email: rentacar@caradiseghana.com
Phone/WhatsApp: +233 24 608 6365

